Activity

USS Biz Trek Activity #34: Rate Your Sales Ability

Do you feel at ease talking with customers? Or do you wish you could crawl under a rug and hide? Print this page and take the self-scoring quiz below.

Directions

Read the following statements and rate yourself with a number between 1 and 4 that tells how closely each statement is true for you. Then total your points and see where you fit on the Sales Confidence Scale below.

1 = almost never true

2 = sometimes true

3 = usually true

4 = almost always true

___ 1. I believe my product will truly help customers have a better life.

___ 2. I look for opportunities to meet new customers and tell them about my product.

___ 3. I can demonstrate all the features of my product without referring to the instructions.

___ 4. I can explain to customers why my product is better than my competitors’ products.

___ 5. I have thought about all the questions a customer might ask and prepared answers for those questions.

___ 6. I have checked the going rate on my product and I know my prices are fair.

___ 7. I know my product is good, so I don’t worry if a few customers say no.

___ 8. If a customer disagrees with me, I respect his/her right to a different opinion and don’t take it personally.

___ 9. I have a written goal for the number of sales I would like to make each week.

___ 10. I practice my sales techniques and try to get better and better as I learn more about selling.

Your total score: _________

Score Rating

31 - 40 = Totally cool with sales

21 - 30 = Rapidly improving in sales

11 - 20 = Not-so-sure about sales

1 – 10 = Help! I’m afraid of sales!

Finished?

Rocket back to Lesson 10

Rocket forward to Activity 35