Teacher Trek

USS Biz Trek Extension Activities

Lesson Ten ­ First Contact

Vocabulary

Negotiation

Order Form

Receipt

Invoice

Salesmanship

Journal Assignment

Choose a product you recently purchased from a retail store. Describe the steps in the selling process.

Class Discussion

  1. List briefly and explain the six steps in the selling process.
  2. Chelsea is paid a salary plus commission. Based on the following information, how much money did she make last month?

    3. Salary: $600 per month

    Commission rate: 2% of sales

    Sales: $14,535.63

  3. Describe the difference between order getting and order taking.
  4. What is the difference between a receipt and an invoice?

Project

Choose a product you would like to sell. Prepare a sales presentation that will include the following:

  • The benefits of the product
  • How the product will meet the prospective customers’ needs
  • Potential objections that might be raised about the product
  • Follow-up activities you might use to ensure your customers are satisfied
  • Share the presentation with the class

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Revised: March 02, 2005.
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