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Crazy Carrot Juice Bar founders Liem Nguyen, Eric Strauss, and Tony Barranco enjoying some of their favorite Smoothies. |
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Business foresight is nothing new to Eric, who bred and sold gerbils to a local pet store when he was six years old. By the time he turned 11, Eric was running multiple lemonade stands and selling thousands of cups of lemonade every summer - each stand bringing in up to $35 a day. Hiring his family and friends to work for him, Eric eventually sold stock (complete with stock certificates for investors) in his lemonade business to meet increasing sales demands. He then used the additional money to purchase supplies. Tony Barranco, 25, director of operations for the Crazy Carrot, also started early as an entrepreneur. When he was just 18 years old, he founded COYOTE (Collegiate Youth Teaching) Sports in Wisconsin, a summer sports camp for elementary and middle school youth. Hiring college athletes to oversee the kids, Tony's camp attracted over 1,000 participants and received national corporate sponsorship from companies like Coca-Cola and Powerbar.
The third partner in the Crazy Carrot, Liem Nguyen, 25, director of marketing and operations, was an early investor in the company and also a companion on one of Eric's many juice bar scouting trips.
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The Dinkytown Crazy Carrot Juice Bar features free high speed Internet access for customers to "sip and surf." |
Eric developed the concept for the Crazy Carrot after visiting over 120 juice bars throughout the country in search of the perfect business operation. He then concocted a number of fruit and vegetable mixes to come out with a variety of juices, and conducted numerous taste tests using family and friends as tasters. The result was a slightly zany menu listing one-of-a-kind drinks like Raspberry Crave, Mocha Madness, and Papango Smoothie.
While Eric planned Crazy Carrot's operations, Tony and Liem focused on developing
relationships with vendors and suppliers. By September 1997, the trio decided the venture
needed more employees. In order to get the first store running, Eric, Tony, and Liem
raised $80,000 through a private stock offering. "We were definitely poor, so we had
to look for money in any way we could," says Tony. About 40% of the company was made
available to stockholders, with Eric, Tony, and Liem controlling 60%. These figures have
now changed but, like all companies, Crazy Carrot is unable to disclose the terms of
agreements with current investors.
After success with their first juice bar, the "carrot team" knew they had to
raise more capital if they wanted to expand. Through networking contacts and previous
investors, they were able to find another
deep-pocketed investor. "Even though we had a willing partner, we had a lot of
information to get together," says Eric. These are the steps they had to take:
Step 1: Revise their business plan and
develop a growth strategy.
Step 2: Determine the best way to utilize
the new investment dollars.
Step 3: Determine the effect of an enlarged
financial strategy on current and future earnings.
Step 4: Estimate the potential market
growth, so the company would not ask for more money than it could use.
"It took a great deal of planning," says Tony. With a cash injection of over $1
million, the Crazy Carrot team wanted to make sure:
And it seems that they did. "The second infusion of capital has given us the opportunity to reach our goal - to be the best juice bar in every market we enter," says Tony enthusiastically.
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According to Eric, "Juice bars are the hottest trend in the food business right now, and the timing is right for the Crazy Carrot to keep on expanding." There have been some growing pains. "Working with the employees and trying to serve customers with the same enthusiasm we served them when we first opened is a challenge," explains Tony. To address this problem, the three partners created a Team Carrot Philosophy that rewards employees for extra effort and gives each employee authority to solve customer service problems of any kind. "We never take our customers for granted," says Eric.
The Crazy Carrot motto is that everybody does everything and those that go the extra mile get rewards. Team members are just as likely to see Eric, Tony, and Liem meeting with an investor as they are to see them peeling carrots or scrubbing the floor. And that's the real secret to "juicing" your way to the top!

Revised: June 16, 2003.
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